|
|
|
|
HF5415.5 .G53 1990 : Gillen, Terry.
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|
|
|
20 training workshops for customer care / Terry Gillen.
IU 1st Floor:AVAILABLE
|
|
c1990
|
|
|
HF5415.5 .L4 1987 : LeBoeuf, Michael.
|
|
|
|
How to win customers and keep them for life / Michael LeBoeuf.
IU 1st Floor:到期 08-25-16 計費
|
|
c1987
|
|
|
HF5415.5 .M14 1993 : Mahfood, Phillip E.
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|
|
|
Customer crisis : turning an unhappy customer into a life-long client / Phillip E. Mahfood.
IU 1st Floor:AVAILABLE
|
|
c1993
|
|
|
HF5415.5 .M18 1990
|
|
|
|
Maximizing customer satisfaction : meeting the demands of the new global marketplace / prepared and p
IU 1st Floor:AVAILABLE
|
|
c1990
|
|
|
HF5415.5 .Q47 1996
|
|
|
|
The quest for loyalty : creating value through partnership / edited with an introduction by Frederick
IU 1st Floor:AVAILABLE
|
|
c1996
|
|
|
HF5415.5 .R438 2001 : Reichheld, Frederick F.
|
|
|
|
The loyalty effect : the hidden force behind growth, profits, and lasting value / Frederick F. Reichh
IU 1st Floor:AVAILABLE
|
|
2001
|
|
|
HF5415.5 .R445 1997
|
|
|
|
La relation de service au cœur de l'analyse économique / sous la direction de Louis Reboud ; préface
IU 1st Floor:AVAILABLE
|
|
c1997
|
|
|
HF5415.5 .S467 1993
|
|
|
|
The service quality handbook / edited by Eberhard E. Scheuing and William F. Christopher ; with contr
IU Medical 1st Floor:AVAILABLE
|
|
c1993
|
|
|
HF5415.55 .M55 2004 : Mills, Harry,
|
|
|
|
The rainmaker's toolkit : power strategies for finding, keeping, and growing profitable clients / Har
IU 1st Floor:AVAILABLE
|
|
c2004
|
|
|
HF5415.6 .B52 : Blanding, Warren.
|
|
|
|
Blanding's Practical physical distribution : a handbook for planning and operations / Warren Blanding
IU 1st Floor:AVAILABLE
|
|
c1978
|
|
|
HF5415.6 .E35 1974 : Economisch Instituut voor het Midden- en Kleinbedrijf.
|
|
|
|
Nieuwe en gewijzigde distributievormen / Economisch Instituut voor het Midden- en Kleinbedrijf.
IU 1st Floor:AVAILABLE
|
|
1974
|
|
|
HF5415.6 .K67 1983 : Kosík, Vladimír.
|
|
|
|
Odbytová činnost / Vladimír Kosík.
IU 1st Floor:AVAILABLE
|
|
1983
|
|
|
HF5415.6 .L625 1997
|
|
|
|
Logisticheskie strategii tovarodvizheni︠i︡a : mezhvuzovskiĭ nauchnyĭ sbornik / [redak︠t︡sionna︠i︡a ko
IU 1st Floor:AVAILABLE
|
|
1997
|
|
|
HF5415.7 .C566 1985 : Christopher, Martin.
|
|
|
|
The strategy of distribution management / Martin Christopher.
IU 1st Floor:AVAILABLE
|
|
1985
|
|
|
HF5415.7 .E36 : Eisele, Peter.
|
|
|
|
Simulationsmodelle zur Distributionskostenminimierung bei zentraler beziehungsweise dezentraler Waren
IU 1st Floor:AVAILABLE
|
|
1976
|
|
|
HF5415.7 .N43 1978 : National Council of Physical Distribution Management.
|
|
|
|
Measuring productivity in physical distribution : a $40 billion dollar goldmine / National Council of
IU 1st Floor:AVAILABLE
|
|
1978
|
|
|
HF5416.5 .G47 1981 : Gerhardt, Herbert A.
|
|
|
|
Neue Preise, neue Chancen : Praxis der modernen Preiskalkulation und Programmpolitk auf Deckungsbeitr
IU 1st Floor:AVAILABLE
|
|
1981
|
|
|
HF5416.5 .L58 1992 : Liu, Manhui.
|
|
|
|
Preisbildung für Kohle in einer zentralen Planwirtschaft : dargestellt am Beispiel der Volksrepublik
IU 1st Floor:AVAILABLE
|
|
1992
|
|
|
HF5416.5 .S37 1984 : Sáska, Sándor.
|
|
|
|
Vállalati árpolitika, társadalmi érdek / Sáska Sándor, Szücs Ferenc.
IU 1st Floor:AVAILABLE
|
|
1984
|
|
|
HF5419 .A33
|
|
|
|
Agency sales [electronic resource].
|
|
|
|
|
HF5421.5.A65 S54x 1983 : Shilling, N. A.
|
|
|
|
The agent in the Arab world / by Nancy A. Shilling.
IU 1st Floor:AVAILABLE
|
|
c1983
|
|
|
HF5429 .C577 1991 : Collins, Andrew,
|
|
|
|
Competitive retail marketing : dynamic strategies for winning and keeping customers / Andrew Collins.
IU 1st Floor:AVAILABLE
|
|
c1992
|
|
|
HF5429 .F33 : Farrington, Frank,
|
|
|
|
Meeting mail order competition / by Frank Farrington.
IU 1st Floor:AVAILABLE
|
|
c1922
|
|
|
HF5429 .F618 : Foster, Ann.
|
|
|
|
The retail handbook : a practical guide to running a successful small retail business / Ann Foster an
IU 1st Floor:AVAILABLE
|
|
c1981
|
|
|
HF5429 .F74 1976 : Frost & Sullivan.
|
|
|
|
Financial transactions in the retail environment.
IU 1st Floor:AVAILABLE
|
|
1976
|
|
|
HF5429 .H2836 1990 : Hansen, Ursula.
|
|
|
|
Absatz- und Beschaffungsmarketing des Einzelhandels : eine Aktionsanalyse / Ursula Hansen.
IU 1st Floor:AVAILABLE
|
|
c1990
|
|
|
HF5429 .L4867 1989 : Lewison, Dale M.
|
|
|
|
Essentials of retailing / Dale M. Lewison.
IU 1st Floor:AVAILABLE
|
|
c1989
|
|
|
HF5429 .M324 : Marquardt, Raymond A.
|
|
|
|
Retail management : satisfaction of consumer needs / Raymond A. Marquardt, James C. Makens, Robert G.
IU 1st Floor:AVAILABLE
|
|
c1975
|
|
|
HF5429 .P58 1990 : Pittman, Ruth.
|
|
|
|
Small store success : all of the necessary ingredients for starting and operating your own store / Ru
IU 1st Floor:AVAILABLE
|
|
c1990
|
|
|
HF5429 .R316 : Rachman, David J.
|
|
|
|
Retail management cases / [by] David J. Rachman and Houston G. Elam.
IU 1st Floor:AVAILABLE
|
|
1969
|
|
|
HF5429 .R4518
|
|
|
|
Retail geography / edited by John A. Dawson.
IU 1st Floor:AVAILABLE
|
|
c1980
|
|
|
HF5429 .R52 1988
|
|
|
|
Retail marketing : for employees, managers, and entrepreneurs / Warren G. Meyer ... [et al.].
IU 1st Floor:AVAILABLE
|
|
c1988
|
|
|
HF5429 .R59 1984 : Rökman, Maija.
|
|
|
|
Retail patronage behavior : an empirical analysis of localshopping and outshopping behavior / Maija R
IU 1st Floor:AVAILABLE
|
|
1984
|
|
|
HF5429.15 .B43 2001 : Becker, Jörg.
|
|
|
|
Retail information systems based on SAP products / Jörg Becker, Wolfgang Uhr, Oliver Vering ; with co
IU 1st Floor:AVAILABLE
|
|
c2001
|
|
|
HF5429.2 .Q56 1998 : Quinn, Bill,
|
|
|
|
How Wal-Mart is destroying America and what you can do about it / Bill Quinn.
IU 1st Floor:AVAILABLE
|
|
c1998
|
|
|
HF5429.23 .M36 1993 : Mancuso, Joseph.
|
|
|
|
How to buy and manage a franchise / Joseph Mancuso and Donald Boroian.
IU 1st Floor:AVAILABLE
|
|
c1993
|
|
|
HF5429.235.U5 B57 2002 : Birkeland, Peter M.
|
|
|
|
Franchising dreams: the lure of entrepreneurship in America / Peter M. Birkeland.
IU 1st Floor:AVAILABLE
|
|
c2002
|
|
|
HF5429.235.U5 F74 1990 : Friedlander, Mark P.
|
|
|
|
Handbook of successful franchising / Mark P. Friedlander, Jr., Gene Gurney.
IU 1st Floor:AVAILABLE
|
|
c1990
|
|
|
HF5429.235.U5 S442 1984 : Seltz, David D.
|
|
|
|
Expanding your business with other people's money / David D. Seltz.
IU 1st Floor:AVAILABLE
|
|
c1984
|
|
|
HF5429.3 .K33 1983 : Kacker, M. P.
|
|
|
|
Transatlantic investment in retailing / by Madhav P. Kacker.
IU 1st Floor:AVAILABLE
|
|
c1983
|
|
|
HF5429.3 .P76 1982
|
|
|
|
Productivity--the key to survival in general merchandise retailing : proceedings of a symposium for t
IU 1st Floor:AVAILABLE
|
|
c1982
|
|
|
HF5429.3 .V67 : Voris, Clyde A.
|
|
|
|
The relationship between formal education and success in retail management positions : the junior col
IU 1st Floor:AVAILABLE
|
|
1970
|
|
|
HF5429.6.D4 M38 : Matthiessen, Christian Wichmann.
|
|
|
|
Københavns bykerne, indhold og aktivitet / Christian Wichmann Matthiessen.
IU 1st Floor:AVAILABLE
|
|
1975
|
|
|
HF5429.6.G42 K84 1980 : Kuhlmeier, Arno.
|
|
|
|
Die Betriebstypeninnovation als Bestandteil der Absatzpolitik im Einzelhandel / von Arno Kuhlmeier.
IU 1st Floor:AVAILABLE
|
|
1980
|
|
|
HF5429.6.G42 S77 1985 : Straaten, Martin.
|
|
|
|
Wettbewerb und Kooperation im Landhandel : das Konkurrenzverhältnis zwischen privatem Landhandel und
IU 1st Floor:AVAILABLE
|
|
c1985
|
|
|
HF5429.6.I8 M37 : Mariotti, Angelo,
|
|
|
|
Della intermediazione e dei suoi rapporti con la cooperazione e la concentrazione capitalistica nel c
IU 1st Floor:AVAILABLE
|
|
1914
|
|
|
HF5429.6.N4 L475 1998 : Leunissen, P. J. J.
|
|
|
|
Feiten over franchising / [auteur, P.J.J. Leunissen].
IU 1st Floor:AVAILABLE
|
|
1998
|
|
|
HF5429.6.N6 K35 1992 : Kalman, Bobbie,
|
|
|
|
Early stores and markets / Bobbie Kalman.
IU 1st Floor:AVAILABLE
|
|
c1992
|
|
|
HF5429.6.U62 N77 1990 : Samel, Barbara J.
|
|
|
|
Business improvement districts / Barbara J. Samel.
IU 1st Floor:AVAILABLE
|
|
1990
|
|
|
HF5430 .J323 : Jaeck, Horst-Joachim.
|
|
|
|
Das Shopping Center / von Horst-Joachim Jaeck.
IU 1st Floor:AVAILABLE
|
|
1979-
|
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