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作者 George, Stephen, 1948-

標題 Total quality management. Customers and products [sound recording] / authors, Stephen George and Arnold Weimerskirch.

出版資料 Beverly Hills, CA : Dove Audio, p1997.

複本

館藏地 索書號 狀態
 EBL Audio Visual  CASSETTE 658.562 G293tc 2 tapes    AVAILABLE
版本 Unabridged selections.
說明 2 sound cassettes (ca. 180 min.) : digitally mastered, Dolby processed.
系列 The portable MBA series
Portable MBA series.
Performer Read by Lloyd Bochner.
Summary In an effort to learn more about what customers need and want, companies have demonstrated that strengthening relationships with customers is critical to sustained growth and profitability.
主題 Total quality management.
添加作者 Weimerskirch, Arnold, 1936-
Bochner, Lloyd, 1924-
國際標準書號 0787114499 :
Music # 21930 Dove Audio
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