| 版本 |
Unabridged selections. |
| 载体形态 |
2 sound cassettes (ca. 180 min.) : digitally mastered, Dolby processed. |
| 丛编 |
The portable MBA series |
|
Portable MBA series.
|
| Performer |
Read by Lloyd Bochner. |
| Summary |
In an effort to learn more about what customers need and want, companies have demonstrated that strengthening relationships with customers is critical to sustained growth and profitability. |
| 主题 |
Total quality management.
|
| 其它责任者 |
Weimerskirch, Arnold, 1936-
|
|
Bochner, Lloyd, 1924-
|
| 国际标准书号 |
0787114499 : |
| Music # |
21930 Dove Audio |
|
